سياسة الاسترجاع

7-Day Refund Policy

Thank you for shopping with us. We want you to be satisfied with your purchase. If you are not completely happy, you may request a refund or exchange under the following conditions.

Returns

You may request a return within 7 days of receiving your order.
Items must be unused, unworn, in their original condition, and returned with all original packaging, tags, and accessories.
Proof of purchase (such as your order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned or refunded:

Sale or clearance items (unless defective)
Gift cards
Personalized or custom-made products
Products damaged due to misuse or improper handling
Items returned without original packaging or in used condition

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.
Processing times may vary depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.
Original shipping charges are non-refundable unless the return is due to our error.